Delivery – Questions and Answers
How can I see the shipping cost for my product?
All shipping costs are clearly shown in our store when you add the desired products to your shopping cart and proceed to checkout. It’s important that you choose the correct type of shipping suitable for your product and its dimensions. If the wrong option is selected, we will contact you to adjust your order accordingly. Alternatively, the order may be cancelled if no suitable alternative can be agreed upon.
Can I pick up my order at your warehouse in Bara?
Yes, it is possible to collect your order from our location in Bara (near Malmö) if you prefer. Please note that all collections must be arranged in advance, as we do not have fixed opening hours. A pickup time will be scheduled individually with each customer.
The option to pick up in Bara is only available during our main season (April – September).
Why is the shipping cost not included in the product price?
We never include the shipping cost in the product price. We believe in transparent pricing, allowing you to always see exactly what you are paying for. Therefore, shipping is always shown separately in the checkout.
This means that if you order only a single product, the shipping cost may seem relatively high in proportion to the product price. However, when you order several products in the same order, the shipping cost remains almost the same. This makes it especially advantageous to order multiple products at once, as the shipping cost is distributed across more items – and any quantity discounts often more than compensate for the full shipping cost.
Shipping costs are always clearly displayed at checkout. During the high season (April – September), customers may also choose to pick up their orders from our warehouse in Bara (Malmö) by appointment.