Customer Service & Information

Customer service, information and guides

This section brings together practical information about ordering, delivery, returns, warranty and using our made-to-measure shading products — all in one place for a smoother shopping experience.

Whether you are a new or returning customer, you will find answers about delivery times, shipping terms, right of withdrawal and how to measure and install your products.

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Manuals and guides for custom-made blinds and window shades: product PDFs, measuring, installation, motor control and technical documentation.

Screw-Free Installation of Window Blinds and Sun Protection - image unavailable

Learn more about screw-free installation for blinds and sun protection products. Install pleated blinds, roller blinds and venetian blinds without drilling.

Delivery times at Persienner-Online – typical lead times: custom sunshading products (2–3 weeks)

Browse our frequently asked questions about blinds, roller shades and vertical blinds — covering measurement, delivery, installation and more.

Explore our delivery options and policies — clear information on shipping costs, delivery times and handling within Sweden.

Fast and clear claims handling at Persienner-Online. Learn how to report defects, send photos, and get support with your case.

Read about Persienner Online’s terms and conditions, payment options, delivery, warranty, returns and consumer rights for custom-made blinds and sun protection products.

Read our privacy policy — how we collect, process, and protect your personal data. Secure handling, transparency, and respect for your privacy at Persienner-Online.se.

Customer Service & Information – Help & FAQs

Customer service, information and guides

Manuals

Screw-Free Installation of Window Blinds and Sun Protection

Delivery time

Frequently asked questions

Delivery

Compliant handling

Terms, Conditions & Warranty

Privacy Policy