Welcome to our delivery page – here you will find all the important information about how we handle your order, from manufacturing to delivery at your home or to a collection point near you. We want to make the process as clear and smooth as possible, so you can feel confident when ordering your made-to-measure blinds.
How delivery works
All our products are made to your specific measurements and shipped directly from our factory. The delivery date stated in your order confirmation is the date the product leaves the factory, not when it arrives with you. After the product has been dispatched, transport usually takes 5–7 working days, depending on the delivery address and carrier.
Smaller packages are usually delivered to a collection point near you, while larger or customised products can be delivered directly to your home if you have chosen that option at checkout. You will always receive information from the carrier when the package is on its way and when it is available for collection or delivery.
Shipping costs and delivery options
The shipping cost is clearly shown at checkout when you add products to your basket. It is important that you choose the correct shipping option that suits your order and its dimensions. If you select the wrong shipping option, we will contact you to adjust the order. If we cannot agree on a suitable shipping change, the order may be cancelled.
We never include the shipping cost in the product price so that you as a customer always see exactly what you are paying for. If you order several products in the same order, the shipping cost can be spread across multiple items, which often makes it more cost-effective.
Important things to consider about shipping
- The shipping cost is always separate and clearly stated at checkout.
- During peak season (April–September) you can sometimes collect orders from our warehouse in Bara (Malmö) by arrangement.
- We currently do not offer the option to collect goods directly from our warehouse outside peak season.
Can I get delivery on a specific date or time?
We understand that it can be important to receive delivery at a certain time, for example during renovation or moving. However, since each product is made to your measurements, we cannot guarantee delivery on an exact date. The delivery time given is an estimate and can be affected by factors such as material availability, public holidays, holiday periods and the carrier’s handling.
If you need the products for a particular occasion, we recommend placing your order well in advance and allowing some margin. When delivering to a collection point, you normally have several days to collect the package, and it is often possible to have someone else collect it on your behalf according to the carrier’s rules.
Summary and next steps
We strive to have your order manufactured and delivered as quickly and smoothly as possible. By choosing the right shipping option and planning your order well in advance, you can avoid unnecessary delays and costs. If you have further questions about deliveries, you are always welcome to contact our customer service for personal assistance.
Thank you for choosing us for your made-to-measure blinds!